Frequently Asked Questions

You can book an appointment through our website by filling out the appointment form, calling us at +91 9584 889068, or visiting the hospital directly. For online booking, fill the form and our coordinator will call you to confirm the slot.

General OPD runs from 9:00 AM to 6:00 PM. However, different departments may have varying timings. Emergency services are available 24/7. Please call to confirm the specific department timing you need.

No referral is required. You can directly book an appointment with any specialist based on your health concern. Our staff will help guide you to the right department if needed.

Yes, our Emergency and Trauma Centre operates 24 hours a day, 7 days a week with a dedicated team of emergency physicians and staff. Fully equipped ambulances are also available round the clock.

Our emergency team is trained to provide immediate care. Upon arrival, patients are assessed and treated based on the severity of their condition. Life-saving interventions are initiated within minutes.

Yes, we have fully equipped ambulances available 24/7. For emergency pickup, call +91 9584 889068. Our ambulances are equipped with life-support systems and trained paramedics.

We are empaneled with major insurance companies including Star Health, HDFC ERGO, ICICI Lombard, Bajaj Allianz, and many others. We also work with multiple TPAs for cashless treatment. Please check our Empanelments page or call to confirm if your insurer is covered.

If your insurance company/TPA is empaneled with us, you can avail cashless treatment. Get pre-authorization from your insurance company, bring your policy documents, and our TPA desk will assist with the process.

We accept cash, credit/debit cards, UPI payments, net banking, and all major payment apps. For larger treatments, we also offer payment plans in coordination with our billing department.

Yes, we have fully equipped ICU with modern life-support systems, dedicated nursing staff, and round-the-clock monitoring by intensivists. We also have NICU for neonatal care.

Yes, we have a fully stocked in-house pharmacy operating 24/7. All essential medicines, surgical supplies, and implants are available within the hospital campus.

Absolutely. We encourage patients to seek second opinions. Our specialists will review your existing reports and provide an independent assessment. You can book a consultation specifically for a second opinion.

While we don't have dedicated attendant lodging, we have comfortable waiting areas. For patients from outstation, our staff can suggest nearby hotels and guest houses that offer discounted rates for patient families.

We offer complete fertility solutions including IUI (Intra-Uterine Insemination), IVF (In-Vitro Fertilization), and ICSI (Intra-Cytoplasmic Sperm Injection). As the first IVF center in Surguja district, we have helped many couples achieve parenthood.

Our IVF success rate is 60-70% per cycle. The actual success depends on various factors including age, cause of infertility, and individual health conditions. Our doctors provide detailed assessment during consultation.

IVF costs start from ₹1,50,000. IUI is more affordable starting from ₹25,000. The exact cost depends on individual treatment protocols. We offer competitive pricing and can discuss payment options during consultation.